The Department of Public Works (250 Bedbrook) operates a wide range of construction and maintenance operations on our roads, buildings, sanitary systems, and parks. 

More specifically, the Department is responsible for the maintenance and operation of water services, sewer system, street network, town snow clearing activities, municipal buildings, public lighting, horticulture work, public tree management (including Ash tree vaccinations), and waste management.

Contact Public Works for more information on their sevices.

Emergency calls

Contact Public Works at 514-485-8597 during business hours and Dispatch at 514-630-1234 outside of business hours for all urgent requests.

Here is an example of a valid emergency call:

  • I see water flowing from below the pavement onto Ballantyne.” – Should this occur during office hours, please call Public Works at 514-485-8597. If it is after office hours, please call Public Security Dispatch at 514-630-1234.

Here are some examples of non-emergency situations to help you determine where to direct your call:

  • I am calling to report that the street light at the corner of Curzon and Strathearn is out.” – Call or email Public Works at 514-485-8597. If it is after hours, please leave a message and your call will be returned the next business day.
  • There is a pothole in front of my house that is becoming more of a problem.” – Call or email Public Works at 514-485-8597. If it is after hours,
    please leave a message and your call will be returned the next business day.
  • My garbage/recycling did not get picked up.” – Fill out our form online.