The purpose of a Netiquette, or internet etiquette, is to establish guidelines and norms for respectful and responsible behaviour on the Town’s online platforms. Netiquette aims to promote positive interactions and communication in the online environment, fostering a sense of community and mutual respect among users.

The goal of our platforms is to provide residents with information and to contribute to the visibility of the Town of Montreal West.

  • Exchanges must be respectful, harmonious, and courteous. You can express your disagreement with an idea while respecting others and Town staff.
  • The answers we provide are valid on the date of publication.
  • Moderation of the Town’s platforms occurs during office hours on weekdays, excluding public holidays.
  • We are not responsible for the content disseminated via hyperlinks in users' comments and we do not endorse the opinions expressed in the comments.
  • Subscribing to a page or platform does not mean that the Town endorses its content or activities.
  • Failure to comply with the rules of this Netiquette may result in your content and access to our platforms being withdrawn without notice.
  • Users are expected to respect intellectual property and image rights when publishing content.
  • We may modify our Netiquette or close a platform at any time without notice.
  • Messages received via the Town’s social media platforms will not be considered an official request. To submit a request that requires a confirmation of receipt and a response, you must use the webform, which is the Town’s official communication channels. https://montreal-west.ca/en/our-town/contact-the-town-and-opening-hours/#write-to-us
  • Include insults, threats, personal attacks or attacks on reputation, defamatory, vulgar, racist, sexist, homophobic, xenophobic, discriminatory or offensive comments.
  • Are not related to the Town’s operations.
  • Contain incitement to violence, racial hatred or discrimination or justification or denial of crimes against humanity. Comments of such nature may be reported to authorities.
  • Are aggressive, impolite, written in capital letters or contain special character sequences that are open to interpretation.
  • Contain pornographic images or content of a commercial or political nature.
  • Are written in a language other than English or French.
  • Contain confidential or personal information.
  • Promote or discredit a political party, its representatives, or the authorities of the Town of Montreal West.
  • Are repetitive, irrelevant, or promotional in nature.
  • Contain hyperlinks of a commercial or advertising nature or that have no connection with our activities.